Customer Information Privacy

Customer Information Privacy

PRIVACY POLICY

This privacy policy describes the information Silkta collects from customers, how we use that information, and the methods we employ to ensure its security. If you have any questions about our privacy policy, please contact Silkta's Customer Service Department.

1. Purpose of Information Collection

Customer information collected by Silkta is used internally to provide services, contact, notify, and advise customers within our system. We are committed to not sharing customer information with third parties.

  • Collection of Personal Information: To access and use certain services on Silkta.vn, you may be required to provide personal information (Email, Full Name, Contact Number, etc.). All submitted information must be accurate and lawful. Silkta.vn is not responsible for any legal issues arising from false or unlawful declarations.

  • We may also collect data about the number of visits, pages viewed, links clicked, and other information related to your connection to Silkta.vn. Additionally, we gather information your web browser provides during each visit, including:

    • IP address
    • Browser type
    • Language preferences
    • Time of access
    • Addresses accessed by the browser

2. Scope of Information Use

  • Silkta.vn is committed to protecting customer privacy through our website's secure system and will not use customer information for commercial purposes or any other unauthorized purpose. We implement security measures to prevent data loss, misuse, or alteration within our system.

  • Silkta.vn ensures that information will only be used to create a safe, convenient, and professional shopping environment and to improve customer service quality. Information will also be used to resolve disputes related to transactions, payments via the website, or to prevent activities that violate Vietnamese laws.

  • Silkta.vn will not share, sell, or rent personal information to any party in any form. Customer information submitted to us is managed and used solely by Silkta.vn staff for purposes such as contacting or emailing you with updates.

We may disclose your personal information to companies or individuals under the following circumstances:

  1. With your explicit consent.
  2. To provide products or services relevant to your interaction with us.
  3. To comply with subpoenas, court orders, or legal procedures.
  4. If we believe your actions on our website violate our terms of use for certain products or services.

3. Changes to the Policy

The content of this Privacy Policy may be updated to reflect Silkta.vn's needs or customer feedback. When updates are made, the "Last Updated" date will be modified accordingly. This Privacy Policy applies exclusively to Silkta.vn and does not include third-party advertisers or links on our website. Therefore, we encourage you to carefully read the privacy policies of any websites you visit.

4. Contact Information

We welcome any comments, feedback, or inquiries regarding this Privacy Policy. If you have questions, please contact us via email at cskh@silkta.vn.

090.223.6788